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Business/Operations Transformation, Insurer

Oliver James is currently supporting the hiring a Insure with no.1 business performance across multiple markets in APAC. With their strength of in established business model built on high-quality distribution, they have performed exceptionally well compared to their competitor despite the pandemics.

We are currently with them to identify Operational Transformation Process Reengineering , Manager/Senior Manager/Associate Director to join a wider team of 40 in leading analysis and process mapping process for various improvement programs.

Job Responsibility :

  • Leads analysis and process mapping efforts and identifies and prioritizes opportunities for improvement
  • Evaluates prioritizes, recommends and leads improvement opportunities and changes to existing processes
  • Supports implementation activities and interacts with senior to accomplish process improvement objectives to achieve sustainable results
  • Meets with stakeholders to define operational requirements and goals, designs and documents workflow, manages user expectations, and works collaboratively across the enterprise
  • Provides leadership and problem-solving expertise to effectively work with and influence teams of functional representatives
  • Tracks and controls progress, schedules to achieve completion of projects within time projections

Minimum Job Requirements:

  • 7+ years of experience in project management, program strategy, scope definition, solution work stream generation, knowledge management, and its transition to applications and execution
  • Cantonese-Speaking with strong stakeholders experience
  • LEAN/6-Sigma qualifications preferred

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