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System Support Specialist (Healthcare)

  • Location:

    Atlanta

  • Sector:

    Informationstechnologie

  • Job type:

    Permanent

  • Salary:

    US$50000 - US$75000 per annum

  • Contact:

    William Barclay

  • Contact email:

    William.Barclay@oliverjames.com

  • Job ref:

    JOB-042024-245705_1714050529

  • Published:

    22 Tage her

  • Expiry date:

    2024-05-25

  • Startdate:

    ASAP

Title: IT Support Engineer (Healthcare)
Location: Altanta, GA (On-site)
Type: FTE, Direct Hire
Salary: $50,000-75k USD
**Only those who do not require any current or future sponsorship can be considered**

We are seeking an experienced IT Support Engineer to join our Healthcare client's team. As an IT Support Engineer, you will be responsible for providing technical support and assistance to end-users, troubleshooting issues with hardware and software, and ensuring all systems are functioning efficiently.

The ideal candidate will have Healthcare industry experience, with exposure to supporting Epic.

Key Responsibilities:

  • Provide technical support to end-users, including suporting Epic
  • Troubleshoot hardware and software issues, and provide solutions to resolve them
  • Install, configure, and maintain computer hardware and software, including desktops, laptops, printers, and peripherals
  • Monitor and maintain computer systems, including hardware, software, and network connectivity
  • Create and maintain documentation on processes, procedures, and troubleshooting guides
  • Perform user account management tasks in Active Directory, including creating and deleting user accounts, resetting passwords, and modifying permissions
  • Collaborate with other IT teams and stakeholders to resolve issues and implement new solutions
  • Participate in on-call rotations to provide after-hours support when needed

To be considered for the role please apply online or email an updated Resume to William Barclay at Oliver James - william.barclay@oliverjames.com

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