Oliver James is looking for an experienced ServiceNow IT Service Management Lead Technical Consultant who knows how to deal with technical ServiceNow components at one of our clients in the energy sector.
The position is open for freelance or permanent.
What are you going to do ?
* Provide ServiceNow Administration and Functional/Development support to users and process owners across the Organization
* Perform Systems Integration, Testing and manage/coordinate user acceptance testing.
* Creation of technical and functional documents for ongoing maintenance items and projects
* Leads development team : supporting team members in technical design, supporting them in resolution of technical issues, performs code reviews of members of development team, leads in usage of development guidelines
* Takes role of scrum master: organization of Agile ceremonies & leading them
What will you bring ?
* Experience with technical ServiceNow components such as: business rules, client scripts, UI policies and actions, UI pages and macros, script includes, catalog items, workflows, web services, reports, etc.
* Proficiency with ServiceNow components such as Service Catalog, Change/Incident/Problem Management, Asset Management, PPM, Discovery, Knowledge, CMDB, etc.
* Experience administering, configuring, developing, and customizing ServiceNow and related integrations
* Strong Knowledge of the ITSM/ITIL Framework
* Experience with Asset purchasing and receiving processes
* Workflow and approval configuration
You think you are the right person for this new challenge ? Please get in touch with : nelson.vandescotte@oliverjames.com
Oliver James introduce talented people to great organisations so that both may grow and benefit from each other's experiences, helping to fulfil their potential.
