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Salesforce Business Systems Analyst

  • Location:

    Charlotte

  • Sector:

    Engineering

  • Job type:

    Permanent

  • Salary:

    US$90000 - US$110000 per annum

  • Contact:

    Tess Conly

  • Contact email:

    Tess.Conly@oliverjames.com

  • Job ref:

    JOB-012023-191495_1673037900

  • Published:

    24 Tage her

  • Expiry date:

    2023-02-05

Essential Duties and Responsibilities include the following. Other duties may be assigned.

* Interact with business stakeholders to provide guidance on effective use of the platform and applications.

* Take primary accountability and ownership of an enhancement or bug fix solution to build and deliver it to the business users.

* Collaborate with the Solution Architects and Developers on the team.

* Perform Unit Testing and assist with Functional Testing and UAT.

* Participate in Daily Standups, Sprint and Release Planning, Retrospectives, and other Agile ceremonies.

* Stay up to date with all declarative features of the Salesforce platform, with special focus on process automation, permissions, and data sharing.

* Work with Business Technology team members and business users to triage and resolve production issues.

Education and/or Experience

* Minimum of a bachelor's degree OR equivalent education/experience required

* Detail oriented and self‐starter with strong written and interpersonal skills

* Ability to work independently, as well as part of a team

* Team player with positive "can‐do" attitude

* Great communication skills with enthusiastic personality

* Interest in problem solving, data and software applications

* Understanding and experience with SOQL

* Prior Salesforce configuration experience, minimum 2 years

* Prior coding experience is a plus

* Prior Marketing Cloud experience is a plus

* Prior ServiceMax experience is a plus

  • Consulting experience is a plus

* Proficient with Agile Ceremonies and Methodologies and/or Scrum rituals.

Minimum Certificates, Licenses, Registrations

* Salesforce Certified Administrator

* Salesforce Certified Advanced Administrator or Platform App Builder preferred

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