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Process Optimization & Automation Program Manager

  • Location:


  • Sector:

    Transformation & Change Management

  • Job type:


  • Salary:


  • Contact:

    Maria Piva

  • Contact email:

  • Job ref:


  • Published:

    14 Tage her

  • Expiry date:


For a global leader in Real Estate Asset management Company, we are hiring a:

Process Optimization & Automation Program Manager

Main mission and responsibilities:

As a direct report of COO, the role will focus on Operations Excellence:

  • Steer, control and support the transformation journey within the Company, creating efficient, error-free, customer centric operational processes throughout the value chain.
  • Improve current processes and coordinate operating procedures to optimize efficiency and productivity, spreading within the organization the culture of simplification, agility and automation and sharing best practices and knowledge.
  • Assist and communicate with Executives in decision-making, improvement program management and processes excellence initiative implementation.
  • Provide at wide-spreading RPA solutions across all branches and functions, ensure overall governance and implementation for the RPA programs, thru state of the art RPA methodology, tools and technologies.

Must have:

  • Studies of engineer or economic sciences completed with a bachelor´s or master's degree possibly with financial or real estate related additional qualification
  • 8 + years of overall experience in relevant industries (Financial Services, Asset Management, Real Estate) on operational excellence, process optimization and automation
  • 6 + years of experience in driving process transformation, simplification and improvement
  • Experienced in handling projected based on different RPA Tools like: Ui-Path, Blue Prism, Automation Anywhere, Pega, etc.
  • Highly proficient in spoken and written English

Nice to have:

  • SCRUM Master Certified
  • Six Sigma Black Belt Certified
  • Experience and knowledge of change management principles, methodologies and tools
  • Experience with large-scale organizational change efforts
  • Self-motivated and energetic
  • Preferred highly proficient in spoken and written Italian
  • Willingness to travel

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