The Outsourcing Vendor Analyst will establish good working relationships with OSP (Outsourced Service Providers) and work closely with the Outsourcing Manger
Duties include;
- To review Management Information (MI) received from OSP each month and analytically and critically review it
- To manage Incident and Breach process with the OSP to ensure all regulatory requirements are met
- To facilitate Client Service Meetings between Monument and the OSP and ensure they are scheduled in time with the correct audience
- Take the Minutes of Meetings, logging and following up on actions
- To review and approve OSP and Third Party invoices
- Work closely with the Outsourcing Manger to support budgeting and invoice process
- To provide regular status update to Outsourcing Manager and escalate issues as they arise
- To analytically review MI to identify trends across multiple OSPs
- To review current reporting requirements and develop improvements for consolidation of reporting
- Assess existing processes and identify areas of weakness for improvement and streamlining to industry best proactive
- Work within cross functional project teams to support the on-boarding and due diligence processes for new OSPs
