Key Responsibilities:
- Implementing, maintaining, supporting, developing and, in some cases designing communication networks within an organization or between organizations
- Ensuring the integrity and high availability of our network infrastructure
- Establishing networking environment by defining, implementing, documenting, and enforcing system standards
- Supporting and administering firewall environments in line with IT security policy
- Troubleshooting and fault finding if issues arise
- Liaising with external provider when network management is outsourced
- Participation in the on-call and shifts rotation (preferred)
Qualifications and Experience:
- information security/technology sector
- routing/switching, VLANs, and 802.11a/b/g/n/ac wireless
- Palo Alto firewalls or assimilated products
- F5 Load Balancers or assimilated products
- TCP, STP, ARP, Ethernet, OSPF, VPN, BGP, SD-WAN, etc
- Experience supporting or testing LANs, VLANs, WLANs, VPNs, NAT devices, &/or DHCP servers
- Experience supporting and administering Load balancers, Proxy, reverse Proxy, Firewalls, Routers, Switches
- Ability to multitask and work under pressure
- Outstanding English languages written and verbal communication skills
- Outstanding customer service skills
Nice to Have:
- Experience working in a Service Desk / NOC / SOC environment
- Experience of using ticketing systems and use of monitoring and management tools
- Experience installing and troubleshooting WiFi networks
- Working knowledge of public DNS zones and Global Servers Load Balancing (Traffic Manager)
- Cloud hands-on experience (Azure)
- Certification in Networking (e.g. BSc Networking, CCNA, CCNP, Cisco Meraki Solutions Specialist, Juniper JNCIA)
- ITIL certification
- Fluency in French is a plus
The successful candidate is:
- Positive and can-do attitude
- Team player and collective resulted oriented
- Driven by excellent customer satisfaction
