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Mid - Helpdesk Engineer - Tech

  • Location:

    Dallas

  • Sector:

    Informationstechnologie

  • Job type:

    Temporary

  • Salary:

    US$30 - US$45 per hour

  • Contact:

    Nicholas Imiolek

  • Contact email:

    Nicholas.Imiolek@oliverjames.com

  • Job ref:

    JOB-102022-185099_1666900541

  • Published:

    etwa 10 Stunden her

  • Duration:

    6 Months+

  • Expiry date:

    2022-11-26

  • Startdate:

    ASAP

Helpdesk Engineer - Windows/365/Imaging

My client is looking for an IT Helpdesk contractor to assist with Helpdesk support and builds of new desktops and laptops. The succesfull candidste will have a strong knowledge supporting products such as Windows OS, Offie 365, Citrix and Active Directory. There will be a number of desktop and laptop upgrades going on so experience in builds and imaging is essential.

Some of your key responsibilities will be:

  • Provide technical support for all locations and users, ensuring that technical support issues are escalated to the proper technical resource for resolution.
  • Analyze performance problems and recommend solutions to enhance functionality, reliability and or usability
  • Utilize technical expertise, communication/collaboration skills and, leadership skills in a wide range of disciplines
  • Other duties as assigned
  • Ability and desire to learn new technologies and master those technologies rapidly
  • Must be able to perform multiple tasks in a fast-paced environment
  • Must be able to effectively communicate complex issues to employees with varying levels of education
  • Experience installing and maintaining server class hardware

Please send your Resume ASAP!

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