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Lead Salesforce Administrator

  • Location:

    Preston

  • Sector:

    Transformation & Change Management

  • Job type:

    Permanent

  • Salary:

    £65000 - £75000 per annum

  • Contact:

    Michael Barrell

  • Contact email:

    Michael.Barrell@oliverjames.com

  • Job ref:

    JOB-012023-192190_1673420158

  • Published:

    27 Tage her

  • Expiry date:

    2023-02-10

  • Startdate:

    ASAP

Lead Salesforce Administrator

Growing Organisation

NorthWest Based

£65,000 - £75,000 DOE

We are currently looking for a Lead Salesforce Administrator to join our client who is a growing membership businesses. The role will be reporting directly into The head of IT & Change for the business with a chance to lead a team of 2 Salesforce Administrators. Your role will be to lead the design and configuration of the clients Salesforce Eco- System, customise and configure platform and applications, to enable users to maximise the technology and improve the business.

Lead Salesforce Administrator - Responsibilities :

  • Collaborate with users & business teams to define and develop platform changes for business process
  • Production of appropriate documentation for changes, processes, training and support
  • To gain agreement/acceptance of solution proposals
  • Undertaking change work in sandboxes and deploying using version control and CI/CD processes
  • Testing changes in sandbox organisations prior to handover to Test team
  • Supporting controlled testing by users, third parties etc
  • Managing cutover and implementation activities cooperatively with the other teams as required
  • Support the definition and documentation of business requirements alongside other members of the Department
  • Participate in evaluation of new features and releases across the platform and applications
  • To provide support for Salesforce customisation maintained by FSB alongside Service Delivery teams
  • To provide support and coaching to other members of the IT Team in areas of expertise
  • Undertake triage, prioritisation and resolution of issues and incidents where Admin skills are required
  • Assist with platform and product upgrade/release implementations
  • Provide training to end users in appropriate format including presentation, guides and documentation

Lead Salesforce Administrator - Requirements:

  • 5 years' experience in a Salesforce Administration or Platform related role.
  • Degree Educated with Salesforce Administrator Cert, or Salesforce Advanced Administrator Cert.
  • Commercial experience of configuration and customisation of a Production Salesforce Org using user management, roles, profiles, permission sets, org-wide defaults, sharing sets, sharing rules, custom objects, record types, page layouts, custom fields, formula fields, validations, and automation rules.
  • Sales and Service Cloud, Experience Cloud commercial experience
  • Experience with Financial Force.
  • Leading Salesforce Administrator team

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