The Lead BA Will join a growing team to work closely with the head of projects to implement processes.
Duties include;
- Requirements & Design
- Conduct high quality business analysis and provide clear business requirement documentation / functional specs
- Process Definition
- Working with SMEs to capture to be processes and supporting documentation always with a customer first mindset - i.e., SOPS, procedures, policy updates
- Ensuring sign off of process documentation in a timely fashion to allow for controlled delivery throughout the project lifecycle
- Communication
- Proactively engage with Project Manager, Change Leadership and/or functional leaders to document business improvements and/or issues.
- Data Reconciliation / Issues
- Supporting the data query log activities
- Supporting and driving closure of data issues
- Methodology / Training
- Contribute to methodology reviews to ensure Pepper methodology stays relevant, adapts to lessons learned and provides appropriate and proportionate governance
- Facilitate knowledge share sessions across the team