IT Support - Global Sports Leader - Lucerne
We're working with a leading international organisation in the sports industry, based in the Lucerne area, that delivers cutting-edge technology and operational support for major global sporting events - including the Olympics and World Cups.
They are now looking to bring on board a hands-on, service-oriented IT Support Specialist to join their internal IT team and help ensure smooth, high-performance operations across their infrastructure and live events.
This is an ideal opportunity for someone with solid IT support experience, strong interpersonal skills, and a passion for dynamic, real-time environments.
Key Responsibilities:
1st & 2nd Line Support: Deliver professional and timely end-user support for hardware, software, and network issues.
Systems & Infrastructure: Monitor, maintain and troubleshoot computers, servers, mobile devices, and networks.
Event Support: Provide IT support during international sports events - both from HQ and on-site (approx. 20% travel).
Hardware & Software Management: Keep inventory up to date and ensure proper lifecycle management of IT assets.
Training & Documentation: Run user training sessions and keep internal manuals and technical documentation current.
Updates & Patch Management: Ensure system integrity through regular updates and proactive patching.
IT Projects: Contribute to the delivery of ongoing infrastructure and innovation projects within the IT team.
Ideal Experience / Background:
3-5 years of experience in IT support, system administration or similar technical support role.
Solid technical knowledge of IT systems and infrastructure.
Hands-on experience supporting users in complex environments with high service expectations.
Relevant certifications (e.g. Microsoft, ITIL, ISO) are highly beneficial.
Fluent in German and English - both written and spoken.
Strong analytical mindset, quality-driven, and excellent problem-solving capabilities.
Self-motivated, detail-oriented, and comfortable with a client-first approach.
Further benefits / bonuses:
Hybrid work model (mix of on-site and remote flexibility).
Supportive and collaborative working atmosphere with flat hierarchies.
Opportunities to attend international sports events and participate in professional development workshops.
Subsidised pension plan, accident insurance, and more.
If you're a proactive IT professional who thrives in fast-paced environments and wants to combine technical skills with a passion for sport, this could be a great match.
To apply or learn more about this IT Support opportunity, please send your CV or contact Ric Marshall at Oliver James.
IT Support - Global Sports Leader - Lucerne
