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IT Service and Vendor Manager - Insurance - London

  • Location:

    London

  • Sector:

    Informationstechnologie

  • Job type:

    Permanent

  • Salary:

    £62000 - £78000 per annum

  • Contact:

    Sophie Townsend

  • Contact email:

    Sophie.Townsend@oliverjames.com

  • Job ref:

    JOB-012023-191985_1673299693

  • Published:

    26 Tage her

  • Expiry date:

    2023-02-08

  • Startdate:

    ASAP

I am working with a leading Insurance Organisation who are looking for an IT Service and Vendor Manager to join their IT team. The purpose of this role is to mature the IT Service Management.

I am working with a leading Insurance Organisation who are looking for an IT Service and Vendor Manager to join their IT team. The purpose of this role is to mature the IT Service Management.

In this position you will be ensuring overall stability and smooth delivery of change, including being proactive with reduction and prevention of an disruptions, along with constant and steady improvement. You will have overall responsibility for ITSM, working alongside Department Heads, making sure the service is managed effectively.

You will be expected to work with Heads of Departments developing a high functioning IT Service line with relevant Frame works, whilst assessing the current state of ISM, providing a clear roadmap to deliver improvements, and create improvement plans. In this role you will have direct management of the IT Helpdesk function, to make sure they are delivering a reliable service, whilst developing and maintaining clear incident management.

In order to be considered for this role you must have extensive experience in a Service - orientated IT role, along with experience in leading IT Teams and managing direct reports. You must have experience of ITSM Frameworks, ideally ITIL4/COBIT 5/NIST or Service Now, along with experience working with 3rd Party Vendors. Financial Service or Insurance experience is desired.

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