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Insurance Project Manager - Digital Transformation

  • Location:

    Hong Kong

  • Sector:

    Transformation & Change Management

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Dexy Susandy

  • Contact email:

    Dexy.Susandy@oliverjames.com

  • Job ref:

    JOB-102024-260342_1728455743

  • Published:

    etwa 3 Stunden her

  • Expiry date:

    2024-11-07

My client is a global insurance company with strong presence in Hong Kong and is currently undergoing large-scale Digital Transformation. This role sits under the Digital team and will be working on e-channel projects.

We are looking for a Manager grade candidate with a hands-on experience as a Project Manager and Business Analysis within Digital Transformation projects.

Responsibilities:

  • Study, analyze and identify areas for change in consultant end-to-end sales, onboarding and service processes across multiple channels
  • Lead and facilitate discussions to ensure business/functional requirements effectively address business needs
  • Document functional requirements and user stories for system implementation and operation
  • Ensure and maintain high quality standards throughout the process
  • Provide comprehensive support to multiple distribution channels for all digital assets
  • Work closely with internal stakeholders, I.T., external vendors, and partners to implement necessary system enhancements to cope with ongoing business needs

Requirements:

  • Extensive knowledge of sales and onboarding journeys, as well as life operations
  • Proven ability to digitize end-to-end sales and service processes
  • Strong understanding of various software development methodologies such as Scrum, Agile, and Waterfall
  • Knowledge of business processes and change management practices
  • Fluency in English and Chinese, both written and spoken
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