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Head of Operations

  • Location:

    Manchester

  • Sector:

    Informationstechnologie

  • Job type:

    Permanent

  • Salary:

    Up to £75000 per annum

  • Contact:

    Lewis Messenger

  • Contact email:

    Lewis.Messenger@oliverjames.com

  • Job ref:

    JOB-072022-174445_1657795528

  • Published:

    28 Tage her

  • Expiry date:

    2022-08-13

  • Startdate:

    ASAP

We are looking for a Head of Operations to lead up the Operations function of this business, as well someone who can take ownership and craft their own destiny.

Working within a leading organisation, you'll be working as an Operational Leader, heading up multiple key projects and forums at the same time, across the customer experience, functional development and process systems development.

Key Responsibilities:

  • Responsible for leading a dynamic team of operational managers and team leaders from the front.
  • Lead issue resolutions solutions alongside driving performance of others.
  • You will be part of a team setting the strategic direction of the Operations team, to deliver a best-in-class customer experience.
  • Effectively switch between proactive and reactive priorities within daily operations
  • You will empower others, delegate accountability's and ensure progress across all business projects and initiatives.
  • Hold people performance reviews and management sessions with individuals and groups.
  • Lead through your team to proactively ensure all customers receive the best possible service on agreed timescales, whilst driving continuous business improvement.
  • heading up a team of technical and non-technical people.

Skills & Experience:

  • Experience leading other managers / team leaders
  • Proven track record of driving success within an operational function.
  • Experience Heading up multiple projects simultaneously, whilst continuously improving business and system development.

Must be within commutable distance of Manchester for a hybrid working approach.

Please Click apply or email lewis.messenger@oliverjames.com for more details.

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