Head of Infrastrucutre
The Technology function is newly formed to enable the business to succeed with first class technology solutions. The infrastructure and operations team manage operations to ensure a smooth and reliable provision of equipment and service for all users. The Head of Infrastructure and Operation is responsible for the functions everyone is aware of including the processing of new starters and provision of equipment, through to the 'behind the scenes' work that ensures that everything works smoothly and seamlessly between providers.
The Head of Infrastructure and Operations is responsible for understanding business requirements and technical solutions, managing the team and setting strategic direction, defining and implementing standards and processes. The position will involve management of outsourced service contracts.
The Head of Infrastructure and Operations will build strong relationships in particular with the Finance team for budgeting and with HR for employee life cycle processes. They will ensure the individuals within infrastructure and operations are aligned and function as a team.
- Demonstrable experience managing a small internal team and third party suppliers
- Experience developing project plans using MS Project, PRINCE 2Waterfall, and/or Agile and hybrid project methodologies
- Evidence of management of project teams to successful conclusion
- Strong communications
- Managed relationships at a senior level