Back to job search

Head of Change Control

  • Location:


  • Sector:

    Transformation & Change Management

  • Job type:


  • Salary:


  • Contact:

    Maria Piva

  • Contact email:

  • Job ref:


  • Published:

    etwa 3 Stunden her

  • Expiry date:


For Italian Multinational Company, leader in its sector, we are looking for a:

IT Head of Change Control

That wille be responsible to control the change and configuration requests, related to both Applications and Infrastructures scopes.

Main Responsibility:

  • You will identify and mitigate risks associated with changes, such as security vulnerabilities, data loss or system failures, avoiding business disruptions.
  • You will streamline the change management process to minimize delays while maintaining control and oversight, monitoring the performance through SLAs and KPIs
  • You will ensure that changes adhere to regulatory and compliance requirements, as well as organizational policies and standards.
  • You will facilitate clear communication and planning among stakeholders, including IT teams, management and end users, to manage expectations and coordinate efforts effectively.
  • You will ensure that the team and stakeholders maintain accurate records of all changes, including their purpose, scope, and implementation details, for audit and future reference
  • You will ensure that the team and stakeholders maintain accurate records of all changes for review and future reference.

Major requirements:

  • Prior relevant professional experience of 6+ years as an IT Service Manager in Large Companies and Multinational contexts
  • An academic background in Computer Engineering or scientific disciplines, or comparable experience
  • Passion for technology and deep interest in being constantly up to date on new solutions;
  • Familiarity with key service management technology solutions (e.g., ServiceNow, Remedy) as well as ITIL processes (e.g., incident, problem, change management) and monitoring tools

Image 2020 11 03 T18 21 29

The latest OJ Webinar

Are you looking to relocate?