Back to job search

Fraud Operations Officer (renewable contract, 18-25K)

  • Location:

    Hong Kong

  • Sector:

    Operational

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Chloe Chan

  • Contact email:

    Chloe.Chan@oliverjames.com

  • Job ref:

    JOB-072021-147389_1636444948

  • Published:

    28 Tage her

  • Expiry date:

    2021-12-09

.


Principal responsibilities


* Investigate on Fraud cases and ensure investigations case material processed with appropriate priority, highlighting urgent action required.
* Take control of own cases and ensure regularly monitored and activity prioritised, highlighting relevant issues to management.
* Support Investigations Managers in collation and assessment of investigations case material.


Qualifications - External Requirements


* Completed HKCEE / HKDSE with at least five subjects at Grade E / Level 2 / "Attained" or above including Chinese, English and Mathematics
* Strong self-motivation, with ability to work independently and under pressure
* Good interpersonal, negotiation and problem solving skills
* Ability to be resilient in face of difficult situations
* Good knowledge of application software such as MS Word, Excel and Access
* Proficiency in both English and Chinese
* Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

Image 2020 11 03 T18 21 29

The latest OJ Webinar

Are you looking to relocate?