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Epic Ambulatory I

  • Location:

    Minnesota

  • Sector:

    Informationstechnologie

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Mattie Keegan

  • Contact email:

    Mattie.Keegan@oliverjames.com

  • Job ref:

    JOB-062024-249204_1717430688

  • Published:

    16 Tage her

  • Expiry date:

    2024-07-03

Job Description:

The Application Administrator I is responsible for the design and configuration of both vendor-purchased and NMHC-developed applications. This role serves as a liaison between designated department super users, application vendors, education, and support staff, ensuring smooth application upgrades, handling service requests, and optimizing performance. The Application Administrator I specializes in one primary area, which may include customer access, revenue cycle, clinical, ancillary department, or administrative/corporate applications. As a team member, this role often receives work direction from the IT Application Administrator Lead or IT Project Manager. Additionally, the Application Administrator I collaborates closely with IT Resource Educators and Customer Support staff to maintain and support the application system environment.

Requirements:

Education:

  • BA/BS in information technology, healthcare, or a related business field, or a Certified/Associate degree with 3 years of relevant application use in a business or healthcare setting.

Experience:

  • One (1) to three (3) years of professional experience preferred.
  • Strong analytical and critical thinking skills for process improvement and problem resolution.
  • Knowledge of customer service methodologies and accountability.
  • Demonstrated interest in learning new technologies and applications.
  • Self-motivated with a willingness to take on additional responsibilities.
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