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Claims Operations Manager

  • Location:

    City of London

  • Sector:

    Underwriting & Claims

  • Job type:


  • Salary:


  • Contact:

    Tom Steen

  • Contact email:

  • Job ref:


  • Published:

    8 Monate her

  • Expiry date:


I am currently partnered with a reputable global Lloyd's Insurer who are seeking a new permanent Claims Operations Manager to both lead the wider team & also support strategy across Global Specialty Claims for the business.

Key Responsibilities:

- Responsible for Claims Operations.

- Ensure alignment to Lloyd's strategy (BluePrint II).

- Strong knowledge of internal/external Claims changes that may affect the business.

- Managing process improvement & optimisation across the department.

- Awareness of IT solutions to support claims optimisation.

I am particularly keen to hear from candidates with:

- Lloyd's market experience.

- 'Docosoft' system knowledge.

- Claims SME/Claims specialism with operational capacity.

- Delegated Authority knowledge.

- Evidence of strong Claims Transformation/Claims Change exposure in their career.

This role operates a hybrid working model & is based in The City of London.

If this sounds of interest please apply to the advert or alternatively email, with your CV, to discuss more.

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