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Claims Associate, Health and Benefits

  • Location:


  • Salary:


  • Contact:

    Arooba Usman

  • Contact email:

  • Job ref:


  • Published:

    etwa 6 Stunden her

  • Expiry date:


Oliver James have partnered with a leading name in Insurance to help them source a talented Life and Health Claims Associate to join their team.

* Ensure all insurance & flex claims are settled within the expected turnaround time

* Printing of cover letters and send out along claims documents within expected turnaround time

* Ensure claims documents are delivered on time

* Perform technical review all outgoing claims letter to clients

* Review outgoing rejection emails (with SLA) to clients

* Handles escalations raised by stakeholders of claims

* Lends support & guidance to Consultants

* Perform investigation and assessment of the claims before making appeals to Insurers

* Works closely and share claims knowledge/experiences with SG colleagues

* Monitor and track on outstanding claims on weekly basis

* Adhere to compliance requirements and guidelines (ensure zero data breach)

* To provide claims report to clients (if applicable)

* Attend helpdesk at client offices (E.g claims enquiries, MC approvals,etc.)

* Any other admin, claims or ad hoc matters


M5, M9, HI and ComGI

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